HeadsetsSelect from the categories below to view more products. Headsets are a great work tool, they help increase productivity and reduce neck strain caused from just using a phone. There are a few things you may need to take into account when ordering a headset Monaural (one ear) or Binaural (two ear) - Binaural headsets give the benefit of helping the user focus more clearly on the call, they cut out distractions so this reduces the need to ask customers to repeat themselves and getting order information incorrect. Offices where monaural headsets have been switched over to binaural have also shown big reductions in noise levels. Noise Cancelling - Noise cancelling means the person on the other end of the phone doesnt hear what is going on in the headset users office. Very useful in noisy offices, as it cuts down on your customer asking you to repeat yourself, also good in environments where personal information is being discussed such as banking and medical details. Corded or Cordless - If your role is one where you may need to be multi-tasking and away from your desk, a cordless headset is a great idea. Perfect for Small businesses, where missing a call may mean missing an order or contact centre supervisors for floor walking and side by side coaching. If your role is very much just desk based, then a corded headset is a more cost effective solution. The only other information you need to order a headset is what works on what - compatibility. If you are unsure, please call us or check on the following links. All you need to know is what phone you are using and it will guide you to a suitable headset. For Plantronics please go to http://www.plantro.net/en/compatibility.html, for GN Netcom/Jabra then go to http://www.jabra.com/uk-cp/Support/pages/HeadsetGuide.aspx. |
