The Plantronics EncorePro HW525 Digital Series Headset with DA90 USB audio processor and Plantronics Manager Pro, an additional service, is a fully integrated audio and asset management solution for customer service centres. Centralised management with Plantronics Manager Pro enables IT to track detailed insights about devices. And all-day comfort with superior audio quality – including a noise-canceling microphone with wideband audio – gives customer service representatives the tools they need to provide outstanding customer interactions.
The EncorePro HW525 is the dependable, all-day workhorse, engineered for the demanding needs of the modern customer service centre and office. An adjustable fit with flexible boom offers precise, quick microphone positioning, enhancing wearability, and helps ensure that customer service representatives stay fresh and focused on the customer throughout the day.
Superior audio quality for the all-day user, superior control for the IT manager: the new EncorePro 500/700 USB Series is a fully integrated audio and asset management solution engineered for communications-intensive environments. Users can enjoy the all-day comfort, reliability, and durability the EncorePro Family is known for. At the same time, IT can remotely track and manage every headset company-wide using Plantronics Manager Pro, an additional service. That means no more running from user to user to provide tech support. And for the user, it means the ability to focus on what matters most: the conversation.
The EncorePro is specifically designed for those who spend the majority of their time on calls via their PC, like call centre representatives, and so it is compatible and certified for Skype for Business.
Comfortable and ultra-light, the EncorePro has an ergonomic design, which is ideal for intensive use. The microphone boom is adjustable and so is able to adapt to the specific needs of each user. Even though it is ultra-light, the EncorePro is from quality material that guarantees durability.
The headset also delivers superior audio quality thanks to Advanced Audio Processing technology, which cancels out noise and echo. Its wideband audio, complete with SoundGuard ensures that your ears are protected for sudden loud noise, allowing you to have crystal-clear conversations and minimise auditory fatigue.
The EncorePro also has a range of call functions, including answer and ignore features, volume control and mute.
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Key Features:
- Exceptional Condition – As good as new but without original boxes/paperwork
- Binaural version for concentration
- Flexible microphone boom and adjustable headband
- Robust and light
- Advanced Audio Processing: Eco and noise-cancellation
- SoundGuard technology to protect you from loud noises