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Hosted VoIP

Handset Solutions Hosted Voice

Using just your existing internet connection you can enjoy all the benefits of a fully featured telephone system for just £5 per month per extension.

With Handset Solutions Hosted Voice all of your telephone calls are routed over the internet (VoIP), and rather than having expensive and cumbersome equipment (PBX) on site this is hosted in ‘the cloud’, in secure, state of the art data centres.

All Handset Solutions Hosted Voice PBX’s include

  • A choice of 3 handsets, Standard, Advanced and Executive, all with 3-year warranty
  • Plug and play – the handsets auto configure on connection
  • Voicemail with voice to email feature
  • Free calls between users / sites (‘on net’ calling)
  • Manage your call flow with easy to set up hunt group
  • Auto attendant lets you direct your callers to the right department
  • Music on hold
  • A portal that lets you manage moves and changes from a PC
  • Fax to email
  • Disaster recovery
  • Compatible 3rd party app available that you can use to enable your smartphone to work as an extension on your telephone system
  • Auto updates and improvements per year future proof your system adding new features and functions
  • Add call recording for just £3 per month

Why should a small or start-up business consider a Hosted Voice solution?

  • Extremely low start up costs
  • No minimum contract
  • A fully scalable solution that grows with your business
  • Choose a telephone number with any area code or keep your existing number (no geographic restrictions)
  • Telephones that we provision for you, meaning you just plug and play

Why should I replace my telephone system with a Hosted Voice solution?

  • All calls routed over the internet so no need for costly ISDN lines
  • Lower call charges
  • No maintenance costs
  • Free calls from extension to extension, even if located at different sites
  • Leasing available for 10 users + with costs starting from £6.50 per user – Call Sales for more details

Frequently Asked Questions

Can I keep my telephone number

Yes, more than 90% of numbers can be ported…

Will my broadband connection support VoIP

Each call requires about 100k upload bandwidth. A fibre connection generally has upload speeds of a 20mb so would theoretically support 200 concurrent VoIP calls

Is it tried and tested?

Handset Solutions Hosted Voice PBX is built on a PortaOne platform that has over 80 million active users in 80 countries around the world.

Can I order my Internet connectivity from Handset Solutions?

Yes we can provide ADSL and Fibre To The Cabinet (FTTC) connectivity

Are there Busy Lamp Fields (BLFs) and do these work between every site?

Yes the GS-5800 and GS-6200 both have Busy Lamp Fields and sites that are on the same solution (part of the same company) will be able to use this feature.

Can I use a headset with the GS handsets?

Yes all the both the GS-5800 and GS-6200 phones have a headset port

Can I take the hosted license with a different handset, for example one that I already have in my office?

No the hosted solution is only offered as part of the GS handset range.

Can I connect DECT handsets or conference units to the hosted solution?

Yes there are tested DECT and conference units we can offer. An IP converter which we also supply, is required to connect these devices and a license is required for each as well

How long are recorded calls available to me for?

The calls are auto deleted after 59 days but users can download this data and store it locally any time prior to this.

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